Our Cancellation Policy

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Return and Refund Policy

Last updated: April 29, 2023

Thank you for shopping at Transwrap Packers.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods/Service or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods/Service. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods/Service to be eligible for a return, please make sure that:

The following Goods/Service cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods/Service may be refunded. Unfortunately, Goods/Service on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods/Service

You are responsible for the cost and risk of returning the Goods/Service to Us. You should send the Goods/Service at the following address:

Office no. 2, Near main NH24, Taj Highway, Towards Gaur City, Siddhartha Vihar, Ghaziabad 201009 (UP), India

We cannot be held responsible for Goods/Service damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods/Service or proof of received return delivery.

Gifts

If the Goods/Service were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods/Service weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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